At present, it has obtained 21 patents, including 7 invention patents, 4 utility model patents and 10 appearance patents.
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SERVICES
Our services
Tianjin wavecreating Micro Intelligent Technology Co., Ltd. is one of the leading professional R&D manufacturers for barcode scanning products in China.
Barcode Scanner Installation and Setup:
Assistance with installing and setting up barcode scanners and related equipment in a client's facility or system.
Barcode System Integration:
Integrating barcode scanners with existing inventory management, point of sale (POS), or other systems used by businesses.
Custom Software Development:
Developing custom software solutions that utilize barcode scanning technology for specific business needs, such as inventory management or asset tracking.
Consultation Services:
Advising businesses on the best barcode scanning solutions for their particular requirements, considering factors like industry, scale, and budget.
Repair and Maintenance Services:
Provide repair services and maintenance plans for malfunctioning barcode scanners, and have a 2-year warranty period to ensure that the equipment continues to operate smoothly.
Barcode Label Design:
Assisting with the design of barcode labels to ensure they meet industry standards and are suitable for the intended application.
Customization Services:
Providing customization options for barcode scanners or software to better fit the unique needs of a client.
Our company has more than 10 years of industry experience in the scanning code industry, and we have a professional technical team to solve the above problems
1
Scanning Failure
The scanner may fail to read the barcode altogether, resulting in repeated attempts or manual entry of data.
2
Intermittent Scanning
The scanner may experience intermittent scanning issues, where it reads some barcodes successfully but fails to read others consistently.
3
Slow Response Time
The scanner may have a slow response time, taking longer than usual to read barcodes or respond to trigger commands.
4
Barcode Misinterpretation
The scanner may misinterpret the barcode data, resulting in incorrect or inaccurate information being captured.
5
Connection Problems
Wireless barcode scanners may experience connectivity issues, such as dropped connections or interference from other devices.
6
Battery Life
Battery-powered scanners may have short battery life or may not hold a charge effectively, requiring frequent recharging or replacement of batteries.
7
Physical Damage
Physical damage to the scanner, such as broken components, cracked screens, or damaged scanning heads, can impair its ability to function properly.
8
Firmware or Software Bugs
Bugs or glitches in the scanner's firmware or software may cause unexpected behavior, errors, or crashes during operation.
9
Environmental Factors
Environmental factors such as poor lighting, extreme temperatures, dust, or moisture can affect the performance of barcode scanners.
10
User Error
Incorrect usage or handling of the scanner by users, such as holding it at the wrong angle, moving too quickly, or failing to properly align the scanner with the barcode, can result in scanning errors.
After-Sales
● Online Support: Offer online resources such as FAQs, knowledge bases, user manuals, and troubleshooting guides to help customers resolve common issues independently.
● Remote Assistance: Utilize remote support tools to diagnose and resolve technical problems with customers' code scanners, minimizing downtime and the need for onsite visits.
● Warranty Coverage: Honor warranty agreements by repairing or replacing code scanners that fail due to manufacturing defects or faults within the warranty period.
FEEL FREE TO CONTACT WITH US
Have a professional production and management team.
The company continuously insist on defining products from the chip, taking customized chips, image recognition algorithms and customized services as our core competency and consistently strive to improve it.
Leave your inquiry, we will provide you with quality products and services!
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